Tapsearch Com EditorCommunications Skills-Random Notes
By Ray Tapajna - This follows our last post - Communicate to sell- The next post will provide a list of about 75 elements of a good talk
Communications skills -Random notes by experts
Communication Skills Notes from Experts Communications skills are essential for all of us but even more so for those who are advocates.
Hints and Tips
Here are some hints and tips and reminders what it takes to get your story across to others. It may surprise you that I begin with the need to understand the common good with a world view dedicated to the common good. The common good has been fractured in our times in the global economic arena. We need the "unnetted" who are outside looking at the celebration of the globalists and free traders, to come forth an speak out for social justice and workers dignity.
There is need to discover a self image that is right for you in this arena. You need a personal understanding of who you are in terms of self-awareness and self-esteem and knowing how to flex the abilities you have and not try to be someone who you are not. Take and inventory of who you are and guard yourself against false assumptions. Show a positive attitude. Sharpen your verbal skills and mannerism. Use a mirror or a video to view yourself in action. A listening ear spots the flaws and acts a reception device even when distracted by others comments.
Be ready for conflict but do not let it take you away from your first or planned objectives of what you want to get across to others. Keep on point and make the real issues clear. But, be ready to adapt if necessary to your audience too. Create enthusiasm for your subject in yourself. It becomes contagious when others see your dedication. Let others know the profit or value ( with term value including all connotations of the word) in accepting your ideas.
Build up trust by being patience and even keeping still when others attack your premises. Think of what you like the best in a salesman. Study their presentation and delivery. Adapt what you like to yourself. There is always a good example to take in during the day. Even the check out person or the worker behind the counter at a fast food restaurant can provide you styles you can adapt to.
The top salesman with a major computer manufacturer who I was with years ago, was an example of perfection. He would have his prospects come to the company computer center for a demo and then give his presentation in conference room. He set up each individual placement himself, pausing behind each chair for moment taking in the person who would be sitting there. He knew who was a smoker and who was not and set up the ash trays accordingly and did other similar things in the process. He knew many particulars about each prospect and would plug in a relative remark to fit each person. He knew what tech term to use and when to use it to fit in with the right person too. His successful closing rate was close to a 100 percent. However, he also went through a qualifying process for a sales campaign to reach this stage.
Look, act and dress according to where you are and what people expect to see. Speaking etiquete is a must. You do not need to banter or respond back in kind to a foolish statement. Sometimes just a look can support your ideas or topic.With just a look, you show you can wait for the person to exhuast their false assumptions.
Roll playing can help as you see two debaters exchanging a topic with each other in practice. Practice with a friend. Even use the other side point of view in the practice for a time. Understand your emotions and how they can fit your impact by letting them show or by hiding them in a quiet manner. Don't let others emotional baggage bring out yours.
Identify common traits in your audience. Each person or audience has their own personality.
Calibrate your flow of words. Note any ritual in your behavior that could interfere with your message. What are your pitfalls. Knowing yours is more important than knowing the pitfalls of your audience. Try to connect with people who annoy you instead of letting them take you off course.
Look, act, dress accordingly to where you are and what people expect to see.
Socrates taught by just asking questions and you can do the same by assuming the questions people have in their minds as you speak. Never use this method to degrade your audience in anyway.
People need to feel that they are involved in your message. Your success of getting your point across depends on this. Try to find a place of entry into their thinking and start by thinking you are in partnership with them.
No one likes a phoney or to be taken in by slick talk. Try to create trust quickly. Display genuine good will.
Set a clear vision of what you hope to accomplish in the interaction. Think of it as an interaction and not as a delivery going just one way.
Emotions always play a large part in convincing anyone to do anything. But the rational part has to control the emotional side of things - call it emotional intelligence.
Become familiar with different styles of thinking and adjust accordingly as you speak. A delivery has to be dynamic - meaning it has to be alive in its own place and time.
Bishop Sheen , who took over television in the 1950s with his speaking abilities, talked as if he had an outline fixed in his mind but as he talked extemporanouesly, you could tell he was adjusting his outline continously. His audience rating on a major broadcasting network remained high for years and replays are still shown today.
Study the style of speakers and commentators on TV. Apply what attracts you. What do you think a good leader would point out in your delivery and plugged it in to your talk.
Plug into something that will be memorable - repeat it if it seems like the right thing to do. Give and take. Never assume you are winning over anyone will be automatic.
Try to find the best way to relax as you talk. Do not start walking around unless it fits the situation.
If your audience seems to be overwhelmed by your suggestions and ideas, go back to pin point the part where they seemed to have grasp what you want to get across. Never think you can divide and conquer and know the first act of human nature is to think what is in it for me. In speaking, think of of what is best for your audience and not yourself. That is their first inclination your audience has to accept what you have to say.
Our next post will provide a list of about 75 elements in delivering a good speech.
Communications skills -Random notes by experts
Communication Skills Notes from Experts Communications skills are essential for all of us but even more so for those who are advocates.
Hints and Tips
Here are some hints and tips and reminders what it takes to get your story across to others. It may surprise you that I begin with the need to understand the common good with a world view dedicated to the common good. The common good has been fractured in our times in the global economic arena. We need the "unnetted" who are outside looking at the celebration of the globalists and free traders, to come forth an speak out for social justice and workers dignity.
There is need to discover a self image that is right for you in this arena. You need a personal understanding of who you are in terms of self-awareness and self-esteem and knowing how to flex the abilities you have and not try to be someone who you are not. Take and inventory of who you are and guard yourself against false assumptions. Show a positive attitude. Sharpen your verbal skills and mannerism. Use a mirror or a video to view yourself in action. A listening ear spots the flaws and acts a reception device even when distracted by others comments.
Be ready for conflict but do not let it take you away from your first or planned objectives of what you want to get across to others. Keep on point and make the real issues clear. But, be ready to adapt if necessary to your audience too. Create enthusiasm for your subject in yourself. It becomes contagious when others see your dedication. Let others know the profit or value ( with term value including all connotations of the word) in accepting your ideas.
Build up trust by being patience and even keeping still when others attack your premises. Think of what you like the best in a salesman. Study their presentation and delivery. Adapt what you like to yourself. There is always a good example to take in during the day. Even the check out person or the worker behind the counter at a fast food restaurant can provide you styles you can adapt to.
The top salesman with a major computer manufacturer who I was with years ago, was an example of perfection. He would have his prospects come to the company computer center for a demo and then give his presentation in conference room. He set up each individual placement himself, pausing behind each chair for moment taking in the person who would be sitting there. He knew who was a smoker and who was not and set up the ash trays accordingly and did other similar things in the process. He knew many particulars about each prospect and would plug in a relative remark to fit each person. He knew what tech term to use and when to use it to fit in with the right person too. His successful closing rate was close to a 100 percent. However, he also went through a qualifying process for a sales campaign to reach this stage.
Look, act and dress according to where you are and what people expect to see. Speaking etiquete is a must. You do not need to banter or respond back in kind to a foolish statement. Sometimes just a look can support your ideas or topic.With just a look, you show you can wait for the person to exhuast their false assumptions.
Roll playing can help as you see two debaters exchanging a topic with each other in practice. Practice with a friend. Even use the other side point of view in the practice for a time. Understand your emotions and how they can fit your impact by letting them show or by hiding them in a quiet manner. Don't let others emotional baggage bring out yours.
Identify common traits in your audience. Each person or audience has their own personality.
Calibrate your flow of words. Note any ritual in your behavior that could interfere with your message. What are your pitfalls. Knowing yours is more important than knowing the pitfalls of your audience. Try to connect with people who annoy you instead of letting them take you off course.
Look, act, dress accordingly to where you are and what people expect to see.
Socrates taught by just asking questions and you can do the same by assuming the questions people have in their minds as you speak. Never use this method to degrade your audience in anyway.
People need to feel that they are involved in your message. Your success of getting your point across depends on this. Try to find a place of entry into their thinking and start by thinking you are in partnership with them.
No one likes a phoney or to be taken in by slick talk. Try to create trust quickly. Display genuine good will.
Set a clear vision of what you hope to accomplish in the interaction. Think of it as an interaction and not as a delivery going just one way.
Emotions always play a large part in convincing anyone to do anything. But the rational part has to control the emotional side of things - call it emotional intelligence.
Become familiar with different styles of thinking and adjust accordingly as you speak. A delivery has to be dynamic - meaning it has to be alive in its own place and time.
Bishop Sheen , who took over television in the 1950s with his speaking abilities, talked as if he had an outline fixed in his mind but as he talked extemporanouesly, you could tell he was adjusting his outline continously. His audience rating on a major broadcasting network remained high for years and replays are still shown today.
Study the style of speakers and commentators on TV. Apply what attracts you. What do you think a good leader would point out in your delivery and plugged it in to your talk.
Plug into something that will be memorable - repeat it if it seems like the right thing to do. Give and take. Never assume you are winning over anyone will be automatic.
Try to find the best way to relax as you talk. Do not start walking around unless it fits the situation.
If your audience seems to be overwhelmed by your suggestions and ideas, go back to pin point the part where they seemed to have grasp what you want to get across. Never think you can divide and conquer and know the first act of human nature is to think what is in it for me. In speaking, think of of what is best for your audience and not yourself. That is their first inclination your audience has to accept what you have to say.
Our next post will provide a list of about 75 elements in delivering a good speech.
